TTEC Holdings Inc
Statements
Segments
US companies must disclose in their mandatory reports how revenue breaks down across business segments, regions and product lines. We read that breakdown for you straight from the annual and quarterly reports (10-K and 10-Q) of TTEC Holdings Inc (TTEC). It shows which part of the business is growing — and which one is holding it back.
Revenue by business segment
| Segment | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 |
|---|---|---|---|---|---|---|
| TTEC Engage | ZBW1.64B 84.2% | ZBW1.86B 81.8% · +13.2% | ZBW1.98B 81.0% · +6.5% | ZBW1.98B 80.2% · -0.2% | ZBW1.75B 79.2% · -11.5% | ZBW1.67B 78.0% · -4.6% |
| TTEC Digital | ZBW307.3M 15.8% | ZBW414.1M 18.2% · +34.8% | ZBW463.7M 19.0% · +12.0% | ZBW486.9M 19.8% · +5.0% | ZBW459.0M 20.8% · -5.7% | ZBW469.2M 22.0% · +2.2% |
Large figure: segment revenue. Below it the share of revenue in that period and the change against the prior year.
| Segment | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 |
|---|---|---|---|---|---|---|
| TTEC Engage | – | – | ZBW133.6M 6.7% | ZBW88.2M 4.5% | -ZBW197.2M -11.3% | ZBW60.7M 3.6% |
| TTEC Digital | – | – | ZBW34.9M 7.5% | ZBW29.8M 6.1% | ZBW23.7M 5.2% | -ZBW177.8M -37.9% |
Large figure: segment operating income. Below it the margin, that is operating income measured against the revenue of the same segment.
Revenue by region
| Segment | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 |
|---|---|---|---|---|---|---|
| United States Canada | ZBW1.36B 70.0% | ZBW1.57B 69.1% · +15.1% | ZBW1.74B 71.1% · +10.6% | ZBW1.71B 69.5% · -1.6% | ZBW1.50B 67.9% · -12.4% | ZBW1.45B 67.9% · -3.1% |
| Philippines Asia Pacific India | ZBW407.3M 20.9% | ZBW476.4M 21.0% · +17.0% | ZBW457.5M 18.7% · -4.0% | ZBW477.5M 19.4% · +4.4% | ZBW419.9M 19.0% · -12.1% | ZBW375.0M 17.5% · -10.7% |
| Europe Middle East Africa | ZBW78.5M 4.0% | ZBW110.9M 4.9% · +41.3% | ZBW131.6M 5.4% · +18.6% | ZBW142.7M 5.8% · +8.4% | ZBW174.2M 7.9% · +22.1% | ZBW203.5M 9.5% · +16.9% |
| Latin America | ZBW98.6M 5.1% | ZBW115.0M 5.1% · +16.6% | ZBW116.6M 4.8% · +1.4% | ZBW132.0M 5.4% · +13.2% | ZBW115.7M 5.2% · -12.3% | ZBW106.5M 5.0% · -8.0% |
Large figure: segment revenue. Below it the share of revenue in that period and the change against the prior year.
Segment and region names are the ones the company itself uses and are shown as reported. Change and share refer to revenue.
Data as of: August 28, 2026 · Source: fundamental data & SEC filings (annual and quarterly reports, 10-K/10-Q) · Segment figures: SEC EDGAR (10-K/10-Q reports)
Note: pure fact-based analysis, not investment advice and not a solicitation to buy or sell. All figures without guarantee.